Power officials during a maintenance

Nairobi’s internet users are feeling the heat as a financial dispute between the county government and Kenya Power takes a dramatic turn. The county has cut fibre optic cables from utility poles, leaving businesses, schools, and homes without service. At the heart of the row is an unpaid electricity bill of $23.1 million (KES 3 billion), which Nairobi County disputes, claiming Kenya Power owes even more in land rates, wayleave fees, and parking charges.

Tensions Escalate with Unconventional Tactics

What started as a billing dispute has now escalated into a full-blown standoff. On Monday, county officials dumped garbage outside Kenya Power’s Ngara offices. By Tuesday, they went a step further—pouring raw sewage at the company’s headquarters to block staff access. Later, county workers vandalised fibre optic cables, cutting off internet access in areas like Kilimani.

The move has drawn criticism from the Communications Authority (CA), which has warned against interfering with ICT infrastructure, citing national government jurisdiction.

“Fibre optic networks are a cornerstone of Kenya’s digital economy. Any interference must follow legal and regulatory frameworks,” the CA stated.

A Battle Over Unpaid Bills

Kenya Power insists that Nairobi County’s bill was verified and overdue, noting that a partial payment agreement in November 2024 was not honoured.

We have had a long-standing issue with Nairobi County regarding their unpaid bills. We provide a service, and once it is delivered, payment is expected,”  said Rosemary Oduor, Kenya Power’s general manager of sales.

However, the county government argues that Kenya Power owes billions in land use, right-of-way charges, and vehicle parking fees, insisting these debts outweigh its electricity bill. A parliamentary report from November 2024 showed Nairobi County owed over two-thirds of the $33.7 million (KES 4.37 billion) owed by county governments to Kenya Power. That’s a sharp increase from $10.4 million (KES 1.35 billion) recorded in February 2024.

With internet services now caught in the crossfire, pressure is mounting for a resolution. While Kenya Power has not indicated plans for legal action, regulatory intervention could be on the horizon as authorities seek to contain the fallout from the ongoing dispute.

I am passionate about crafting stories, vibing to good music (and making some too), debating Nigeria’s political future like it’s the World Cup, and finding the perfect quiet spot to work and unwind.

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