Safaricom has announced a $300 million (KSh 40 billion) investment to upgrade M-PESA, its flagship mobile money platform. The upgrade, called “M-PESA 2.0,” aims to improve system speed, capacity, and user experience. Safaricom shared the news while celebrating M-PESA’s 18th anniversary.
Launched in March 2007, M-PESA began as a simple money transfer tool in Kenya. Today, it serves over 70 million users in more than 170 countries. Safaricom CEO Peter Ndegwa said the upgrade marks “the next big leap” for the platform. He promised that M-PESA 2.0 will offer zero downtime, better security, and a smoother experience for users.
To fight fraud and protect customers, Safaricom uses ethical hackers and advanced tools to test and secure the system. Ndegwa stressed that the company is always working to build stronger systems so users can trust the service.
M-PESA Now Powers a Large Digital Economy
Over the years, M-PESA has added many features. It now lets users pay bills, save money, take loans, and invest. The platform supports over one million businesses and agents in eight countries: Kenya, Ethiopia, Tanzania, Mozambique, the Democratic Republic of Congo, Lesotho, Ghana, and Egypt.
M-PESA handles about 100 million transactions daily and can process 4,000 transactions per second. These numbers show how important it is for financial growth and digital access across Africa.
Daraja, M-PESA’s developer hub, plays a key role in building new tools. With over 100,000 developers and 55,000 integrations, it allows businesses to create solutions like payment systems and resource management tools. This ecosystem has helped M-PESA remain a leader in Africa’s fast-changing fintech space.
As part of its anniversary celebration, Safaricom launched the Ziidi Investment platform. Ziidi includes a money market fund that lets customers invest from as low as $0.75 (KSh 100). Since receiving approval in November 2024, over one million people have signed up. So far, users have invested more than $45 million (KSh 6 billion). Safaricom also plans to launch Shariah-compliant investment options soon.
Safaricom’s Chief Financial Services Officer, Esther Waititu, said M-PESA must stay easy to use and work well with other services. She said the $300 million investment will speed up the creation of new features, boost system reliability, and grow the digital services offered through the platform.
M-PESA has made a big impact in Kenya. It helped increase financial access from 26.7% in 2006 to 83.7% in 2021. In the 2024 financial year, it earned $1.05 billion (KSh 139.9 billion), which made up 42% of Safaricom’s service revenue.
M-PESA Faces Regulation and Growth Opportunities
M-PESA’s success has also drawn the attention of regulators. The Central Bank of Kenya is looking into separating M-PESA from Safaricom for better oversight. However, a possible tax bill of $562.5 million (KSh 75 billion) has slowed progress on that plan.
The upgrade comes as more people in Africa use smartphones and high-speed internet. Safaricom is ready to use these trends to expand M-PESA’s reach. In 2021, the company launched the M-PESA Super App and Business App, allowing shops to run online storefronts using mini-apps.
To mark its 18th year, Safaricom is holding events nationwide with customers, investors, tech partners, and media. These efforts show Safaricom’s promise to deliver a safe, secure, and stress-free financial service.
With the new investment in M-PESA 2.0, Safaricom is preparing the platform to empower more people, support businesses, and drive Africa’s digital future.
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