Search results for: customer service

Customer Service
Ecommerce Future Tech

Qme Secures $3M to Transform Customer Service in Africa

Matthew Essang
  • February 18, 2025
  • 2 min read
A banner of MTN and a man walking past it.
Artificial Intelligence Telecommunications

MTN Zambia Unveils ‘Call Natasha’ – A Game-Changer for AI-Powered Customer Service

Matthew Essang
  • February 5, 2025
  • 2 min read
Banking

GTBank Apologizes For Week-Long Service Outage That Left Customers Struggling After System Overhaul

Emmanuel Essang
  • November 27, 2024
  • 2 min read
Fidelity Bank
Banking

Fidelity Bank Issues Notice on Account Restrictions for Customers Without Tax ID

Matthew Essang
  • December 16, 2025
  • 2 min read
Vodacom
Telecommunications

Vodacom Posts R81.6bn Revenue as Customer Base Hits 223m

Matthew Essang
  • November 10, 2025
  • 2 min read
MTN
Telecommunications

MTN to Suspend Services in Three States for Network Upgrade

Matthew Essang
  • October 22, 2025
  • 2 min read
NTT DATA
Artificial Intelligence

NTT DATA, AWS Team Up for Smarter Customer Care

Matthew Essang
  • October 4, 2025
  • 2 min read
An image of NIMC and dim cards.
Telecommunications

SIM Swap Services Resume After NIMC Downtime

Matthew Essang
  • July 21, 2025
  • 2 min read
Chowdeck acquires Mira, merging cutting-edge tech with food logistics. The deal empowers restaurant owners with smarter solutions
Food-Tech

Chowdeck Acquires Mira to Boost Customer Experience

Seun Emiola
  • June 23, 2025
  • 2 min read
NCC Grants 9mobile, MTN Approval to Launch Roaming Service
Telecommunications

NCC Grants 9mobile, MTN Approval to Launch Roaming Service

Beulah Godfrey
  • May 28, 2025
  • 3 min read

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