This week in tech, global and African digital ecosystems felt the impact of outages, restructuring, major government announcements, and new AI-powered learning tools. The unexpected outage of Cloudflare shook some of the largest platforms in the world, Jumia declared the rise in revenue and a major reduction in the number of employees, and NITDA released one of the most promising digital literacy strategies that Nigeria has ever seen. 

Elsewhere in the field of education tech, Credufy launched a new AI-based preparation tool to the WAEC, which has the potential to revise the process of studying for national exams. Here is all you need to know.

1. Cloudflare Outage Shakes the Internet — Global Platforms Go Dark

A power outage at Cloudflare on Tuesday caused the internet to crash as the biggest platforms in the world, including X and ChatGPT, went offline temporarily. Reports were flooding on Downdetector as users were reporting erratic error messages and sluggish loading of websites in services which usually operate well. Cloudflare verified that an unusual traffic burst into one of its core services had started at approximately 11:20 UTC, causing a large amount of operational disruption.

The company reported that the engineers were working as fast as possible to restore the stability yet they were still uncertain about the cause of sudden surge. X informed users that it was experiencing an issue with one of its internal servers that related to Cloudflare, and ChatGPT gave warnings to users to make sure cloudflare.com was not blocked on their systems. In spite of the fact that the functionality eventually improved later in the day, Cloudflare cautioned that the error rates would remain high while the cleanup took place.

The event also brought to the fore the dangers of excess dependence on a few infrastructure giants. Cloudflare spends its time securing the internet of about 20 percent of worldwide websites, implying that any lapse will spread across the internet exponentially.

2. Jumia Reports Higher Revenue but Cuts Workforce by 7%

Jumia started the week with both good and bad news: it increased revenues, at the cost of a decreased number of employees. The eCommerce firm has projected a 25 percent increase in Q3 2025 revenue to 45.6 million dollars, with its increased momentum of customers and high performance in key markets. Nigeria was the top in the growth with 30% in order and 43% in the Gross Merchandise Value. Nevertheless, Jumia reported a loss that was operating, but it amounted to a smaller amount than the loss of the year before, which was 20.1 million.

The company however also announced that it has lost 7 percent of its employees as it is part of an extensive cost-cutting measure. Filings suggest that AI now performs a number of operational functions, such as customer care, marketing and technology support so that Jumia can automatize routine processes and run more effectively. General administrative costs decreased by 7 and advertisement expenditure increased as the company argued to gain wide customer acquisition.

Jumia insists that these shifts will be a turning point in its road to profitability. The company anticipates breaking even in the Q4 2026 and full-year profitability in 2027. Its management termed the transition to AI-based workflows as a necessity to become a leaner, scalable and future-ready business that will be able to conquer the eCommerce market in Africa.

3. NITDA to Train 50 Million Nigerians in Digital Skills by 2027

Nigeria is preparing to embark on one of its largest digital literacy campaigns ever, with NITDA announcing plans to train 50 million citizens by 2027. The initiative, revealed at the Digital Nigeria International Conference in Abuja, aims to raise the country’s digital literacy rate from 50% to 70% in just three years. The program targets students, civil servants, and workers in both formal and informal sectors, backed by a new curriculum approved by the President.

Over 30,000 government employees have already joined the digital training platform, and the agency is deploying digital champions across all 36 states through a partnership with the NYSC. Each champion is expected to train 600 people annually, enabling the initiative to reach more than 10 million Nigerians a year. Additional programs will focus on school populations, with plans to train 15 million students nationwide.

NITDA emphasises that large-scale digital capability is now a national infrastructure priority — as essential as roads, rails, and airports. With Nigeria striving to compete globally in a technology-driven economy, the agency says this literacy push will help boost economic growth, job creation, and overall competitiveness in a rapidly digitising world.

4. New AI Tool Aims to Change How Students Prepare for WAEC

Credufy is an EdTech startup that is disrupting the exam preparation industry by releasing a new AI practice tool on the WAEC based on the concept of providing students with individualised advice and real-time performance feedback. The system provides real time scoring, dynamic study suggestions and simulated tests that resemble the real WAEC test conditions. It also sponsors NECO, JAMB and interview practices as it is an all round platform to students and to job seekers.

Credufy says the tool was created to suit the Nigeria learning context where access has always been a challenge, affordability and reliable feedback is a challenge. To go with the launch, the company launched a Collaborator Feature into the market which enables schools and groups to host examinations offline, manage question banks and track performance even with low-connectivity within the environment. These aspects will be used to expand access to learning across the country.

The company has recently collaborated with NACETEM under the Ministry of Innovation, Science and Technology to implement AI faster in the education sector of Nigeria. The mission, according to founder Aliyu Garka, is to democratise the preparation of quality exams with the help of data, feedback, and precision. Although the WAEC module is already available on the credufy.com platform, NECO, JAMB, and other job-readiness applications are coming soon, creating an all-encompassing AI-based learning ecosystem.